How do I get started with Isi AI?
Getting started is simple. Create a free account, connect your store (Shopify, Justo, WooCommerce, and more), and Isi starts analyzing your data automatically. Within minutes you'll have your first customer segmentation ready.
Do I need technical skills to use Isi?
No. Isi is built for anyone, no technical background required. The interface is intuitive and we walk you through every step. You also get hands-on support during onboarding.
How long does it take to see results?
Most customers see their first results within the first week. Once your store is connected, Isi analyzes your historical data and can send your first personalized campaign in a matter of hours.
Which platforms does Isi integrate with?
Today we integrate with Shopify, Justo, and WooCommerce, and we're constantly adding more based on customer demand. If your data lives in Excel or CSV, you can always upload it to Isi.
How do I connect my Shopify store to Isi?
Install our app on your Shopify store in three simple steps: create your Isi account, enable the Shopify integration, and use the URL we provide to authorize it in your Shopify admin. Done. Sync is automatic and in real time.
What data does Isi sync from my store?
We sync products, orders, customers, and sales metrics. All of it powers AI analysis and personalized campaigns. We never sell or share your data with third parties.
How does Isi's artificial intelligence work?
Our AI analyzes patterns across your customer database, purchase history, and behavior to identify segments, predict actions, and generate personalized marketing content automatically.
Does Isi write the emails automatically?
Yes. Isi generates personalized email content based on your customer segment and campaign goal. You can review and edit it before sending, or trust our automatic suggestions.
What types of campaigns can I create?
Win-back campaigns for inactive customers, post-purchase follow-ups, personalized offers, product launches, abandoned-cart reminders, and much more. Isi suggests the best campaigns for your business.
Is there a free trial?
Yes. We offer a 14-day free trial with full access to every feature. No credit card required to start.
Can I change plans at any time?
Absolutely. Upgrade or downgrade anytime from your dashboard. Changes take effect at the start of your next billing period.
What payment methods do you accept?
We accept credit and debit cards (Visa, Mastercard, American Express), bank transfer, and Webpay. For companies, we also offer direct invoicing.
How do you protect my data and my customers' data?
We use SSL/TLS encryption in transit and AES-256 at rest. Our servers run on secure, certified infrastructure. We follow industry best practices and privacy regulations.
Do you share my data with third parties?
We never sell or share your data with third parties for marketing. We only share information with essential service providers (such as hosting) that are contractually bound to protect it.
What happens to my data if I cancel my account?
If you cancel, we delete or anonymize your data within 90 days, except where we must retain it for legal reasons. You can request a copy of your data before canceling.
What kind of support do you offer?
Email support is included on every plan. Business and Enterprise plans add priority support via chat and phone. We also have an extensive knowledge base with tutorials and guides.
What's your support response time?
Our average response time is 4 hours on business days. Enterprise customers get 24/7 support with guaranteed response times.