Terms of Service

The conditions that govern the use of our platform.

Last updated: January 9, 2026

1. Acceptance of the Terms

By accessing or using the services of Isi AI (operated by EzTask SpA), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access the service.

2. Description of the Service

Isi AI is an artificial intelligence platform designed to help small and medium-sized businesses automate their sales and marketing processes. Our services include:

  • Customer data analysis with artificial intelligence
  • Automatic customer segmentation
  • Creation and sending of email marketing campaigns
  • Integration with e-commerce platforms (Shopify, WooCommerce)
  • Reports and performance analytics

3. Account Terms

3.1. You must be at least 18 years old to use this service.

3.2. You are responsible for maintaining the security of your account and password.

3.3. You are responsible for all content and activity that occurs under your account.

3.4. You must provide accurate and complete information when registering.

3.5. You may not use the service for illegal or unauthorized purposes.

4. Acceptable Use

You agree NOT to:

Send spam or unsolicited content through our platform
Use the service for fraudulent or deceptive activities
Attempt to access systems or data without authorization
Transmit viruses, malware, or other malicious code
Violate privacy or data protection laws
Infringe the intellectual property rights of third parties
Use the service in a way that could damage or overload our infrastructure

5. Payments and Billing

5.1. Some services may require payment. Prices are available on our pricing page and may change with prior notice.

5.2. Payments are recurring according to the selected plan (monthly or annual) and will renew automatically unless you cancel.

5.3. All prices are in Chilean pesos (CLP) and do not include VAT unless otherwise stated.

5.4. We do not offer refunds for partial service periods.

6. Intellectual Property

6.1. The service and its original content, features, and functionality are the property of EzTask SpA and are protected by intellectual property laws.

6.2. You retain all rights to the data you upload to our platform. You grant us a limited license to use this data solely for the purpose of providing you the service.

7. Limitation of Liability

To the maximum extent permitted by applicable law, EzTask SpA shall not be liable for:

  • Loss of profits, data, use, goodwill, or other intangible losses
  • Indirect, incidental, special, consequential, or punitive damages
  • The cost of procuring substitute goods or services
  • Any matter beyond our reasonable control

8. Termination

8.1. You may terminate your account at any time by contacting us or using the cancellation tools in the platform.

8.2. We may suspend or terminate your account immediately, without prior notice, if you violate these Terms of Service.

8.3. Upon termination, your right to use the service will cease immediately. Some provisions of these Terms will survive termination.

9. Modifications

We reserve the right to modify these terms at any time. We will notify you of material changes through a notice on our platform or by email. Continued use of the service after such changes constitutes your acceptance of the new terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Chile, without regard to its conflict-of-law provisions. Any dispute shall be resolved in the courts of Santiago, Chile.

11. Contact

If you have questions about these Terms of Service, contact us:

Email: legal@getisi.ai

Address: Santiago, Chile

Company: EzTask SpA